Sunpina Malaysia
Frequently Asked Questions
Everything you need to know about our products,
pricing, and process.
1
What makes your ENF grade boards unique?
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Our ENF grade boards are medical-grade and offer exceptional benefits, including being antibacterial (up to 99.9%), having ultra-low formaldehyde emissions (<0.025 mg/m³), and featuring premium wood grain textures. These boards are crafted with high-quality timber panels and finished using German-imported edge banding technology for superior durability and aesthetics.
2
Are your products eco-friendly and family-safe?
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Yes! Most of our products are made using ENF Zero Formaldehyde boards, which are environmentally friendly and safe for indoor use. They contribute to healthier living spaces — especially safe for the elderly, babies, and pregnant mothers.
3
Can I visit your showunit?
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Absolutely! We welcome you to visit our showunit to explore our products and experience the design styles, quality, and workmanship of our cabinets and wardrobes first-hand. Please reach out to us to schedule an appointment.
WhatsApp to Book Showunit Visit
WhatsApp to Book Showunit Visit
4
Why is full payment required before delivery?
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Since all our products are custom-made to each customer’s specific requirements, they cannot be reused or repurposed. Accessories, hardware, and boards must all be purchased before production begins. For these reasons, we require up to 90% payment upon installation.
5
Can I visit your showroom?
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Absolutely! We welcome you to visit our showroom at KLEC mall Level 2 IN Design Lab to explore our products and experience the design styles, quality, and workmanship of our cabinets and wardrobes first-hand. Please reach out to us to schedule an appointment.
WhatsApp to Book Showroom Visit
WhatsApp to Book Showroom Visit
6
What materials are used for your kitchen cabinets?
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Our kitchen cabinets are made from Zero Formaldehyde water-resistant particle boards — durable and moisture-resistant. For table tops, we offer three main options:
- Quartz Stone
- Solid Surface
- Compact Top
7
Can Sunpina Malaysia dismantle my existing cabinets?
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Yes, we can dismantle and dispose of your existing cabinets if you purchase new ones from us. This service is available for an additional fee. However, we do not offer standalone dismantling services — for such needs, we recommend hiring professionals who specialize in cabinet removal and disposal.
8
How long does it take to complete a built-in cabinet?
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The production and installation of a built-in cabinet typically takes 1 to 1.5 months, depending on the size and design. Each component — such as the carcass, door panels, and worktops — is custom-made to order, which accounts for this timeline.
9
Are your cabinets suitable for outdoor or semi-outdoor use?
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Unfortunately, our cabinets are not designed for outdoor or semi-outdoor areas. As they are made from timber-based materials, exposure to outdoor elements may lead to deterioration and compromise their structural integrity.
10
Where do your quartz stones come from?
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Our quartz stones are sourced from various regions, including Europe, the US, and Asia, ensuring a wide range of quality options for our customers.
11
Do your built-in cabinets and accessories come with a warranty?
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Yes, all our built-in cabinets and accessories come with a warranty. The warranty period varies depending on the specific product. For full details, please visit www.sunpina.com.my/warranty.
12
Can you install third-party appliances and accessories?
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Yes, we can assist with the installation of third-party appliances and accessories for an additional fee. To ensure a smooth process, please provide us with the specifications in advance.
13
What sets Sunpina apart? Has the material been tested for formaldehyde?
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Sunpina China operates a state-of-the-art Industry 4.0 smart factory equipped with advanced machinery and cutting-edge technologies to ensure consistent, high-quality output with ultimate precision. We also leverage AI in the design process to create innovative and efficient solutions.
And yes — our products have undergone independent lab testing for formaldehyde levels. Results are available for your review upon request.
And yes — our products have undergone independent lab testing for formaldehyde levels. Results are available for your review upon request.
14
What other services does Sunpina Malaysia offer?
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Sunpina Malaysia provides comprehensive, end-to-end solutions for all your home and living needs — from 3D design proposals to renovation, installation, and interior design services. Our offerings include:
- Built-In Cabinets: Kitchens, wardrobes, and TV cabinets.
- Home Furnishings: Sanitary ware, curtains, floor and wall coverings, and home appliances.
- Home Furniture: Sofas, coffee tables, dining tables and chairs, sideboards, bed frames, mattresses, and bedside tables.
15
How do you price your built-in cabinets?
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We use a modular pricing system rather than quoting prices per foot run. If you provide us with a floor plan, we’ll be happy to offer a free consultation with a design proposal and quotation tailored to your specific needs.
💡 Rough Pricing Guide (starting from)
Kitchen Cabinet
from RM 8,000
Wardrobe (per unit)
from RM 3,500
TV Cabinet
from RM 2,500
Actual pricing depends on size, materials, and design. Share your floor plan for an accurate quote.
15
Can I get a quotation if my house won’t be ready for a few years?
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Yes, we can provide a quotation in advance. However, please note that the quoted price is subject to change until the actual purchase date, as unforeseen circumstances may affect the final cost.
Still have questions?
Our team is happy to help. Reach out or visit our showroom today.
